The Contribution of Demographic variables: Job Characteristics and Job Satisfaction on Turnover Intentions

This paper presents a study that determined the relationship of job characteristics and job satisfaction and turnover intentions and examined the contribution of demographic variables, job characteristics and job satisfaction on turnover intentions. The sample consisted of 292 IT staff in Telecom Malaysia (TM). The results hypothesized that job satisfaction and job characteristic factors are negatively and significantly related to turnover intention. The study found that demographic variables, job characteristics and job satisfaction had a significant contribution and negative effect on turnover intentions. The study revealed that job satisfaction accounted for larger variance in turnover intentions than from job characteristics. The finding also revealed that job satisfaction had more effect on turnover intentions than from job characteristics. Findings and implications for managerial practices in the study are discussed and put forward.